Come meet the EMS1R team
Executive EMS leadership forum by Fitch & Associates — system design, quality improvement, workforce and the future of EMS.
The largest gathering of EMS professionals in North America — 200+ sessions, hands-on training and the latest innovations.
The Association of Critical Care Transport (ACCT for Patients) — advancing safe, high-quality critical care transport.
The premier air medical event by AAMS — clinical, aviation and operations leaders shaping the future of air medical transport.
Alabama’s annual EMS conference — education, networking and exhibits for the Gulf Coast EMS community.
The National Conference on EMS in Atlantic City — clinical education, leadership and the EMS exhibit hall.
39 years of quality EMS education and networking — 100+ sessions, workshops and a large exhibit hall.
EMS Dispatch system designed to handle any EMS scenario. Easy to use, requiring minimal training. AI, machine learning, and automations to reduce tribal knowledge. Robust candidate ranking to optimize operations and on-time performance.
Field based on and offline device agnostic application. Turn by turn navigation, eliminates radio traffic. Document scanner/signature form capture with ePCR integration.
Keeps ambulances inspection-ready and extends fleet life. Vehicle maintenance scheduling, fuel and mileage tracking, inspection checklists, and asset lifecycle management.
EMS1R Scheduler is a scalable SaaS solution that is easy to use and cost effective. Configurable by the customer, clock in/clock out, AI driven dashboards, payroll integration.
Have all aspects of employee management in one place. Policy and procedure management, certifications, credentials, education and skill tracking, anonymous incident reporting.
Enterprise AI across all platform data. Document management, eliminate manual entry up to 80%. PDF, image, or barcode AI interpretation integrated to workflows.
EMS4U lets hospitals, facilities, and patients request ambulance transport online. Minimizes back and forth to reduce errors. Pre-scheduling for better utilization and on-time performance.
EMSPCR removes the roadblocks with clinical documentation by using AI and clinically smart workflows. AI-assisted narratives, APIs to CAD, ECG, and other vendors.
Transforms dispatch and ePCR data into actionable operational intelligence. AI predictive analytics, response time analysis, route optimization, and custom KPI dashboards.
Reduce software costs, hardware infrastructure, labor overhead, and billing delays.
Designed for multi-agency, multi-modal EMS systems doing NEMT, BLS, ALS, CCT, Rotor Wing, Fixed Wing, Mobile Integrated Health, long distance, and organ transport, all in one system.
AI-powered dispatch, charting, and business intelligence.
Built around the needs of EMS agencies - not investors or venture timelines. We prioritize customer feedback and operational realities to guide product development and innovation.
Rapid development cycles that keep pace with modern EMS operations. Customer-driven feature requests move quickly from idea to deployment, ensuring the platform evolves with your agency.
Built by leaders who understand EMS operations first hand. Our team has lived the challenges of dispatch centers, field operations, clinical quality, and healthcare integration.
Built for agencies doing hundreds and thousands of calls a year. Architecture that scales with your operation across ground and air.
Unified dispatch for rotor, fixed wing and ground units for flight following and mission status tracking. Real-time visibility of all assets to reduce delays, increase utilization, and improve transfer speed.
Centralized platform that coordinates all patient movement across air, ground, and hospital-based EMS from a single hub. Replaces phone calls and manual processes with real-time digital coordination.
Stop managing software systems. Start running your operation.
EMSCAD
DispatchEMS2GO
Mobile Data TerminalEMSFT
Fleet ManagementEMSCS
Crew SchedulingEMSHR
Human ResourcesEMSAI
Artificial IntelligenceEMS4U
Ambulance OrderingEMSPCR
ePCREMS4BI
Business Intelligence80%
Less documentation time
100%
Paperless
Real-Time
QA Scoring
Eliminate work, risk, and delays across the entire EMS lifecycle
Executive summary, reporting, and dashboards at your fingertips
AI Narratives
Auto-generated by chief complaint
Offline Mode
Works without connectivity
Signature Capture
Patient, crew, facility
Medication DB
Dosing, contraindications
NEMSIS Compliance
Integrations
Specialized AI agent architecture - each trained on a specific EMS domain - coordinated to optimize your operation.
Demand forecasting, response time prediction, and resource optimization powered by temporal neural networks.
ePCR auto-populates from dispatch data, vitals monitors, and voice input. Crews on patients, not paperwork.
Eliminates manual data entry by up to 80%. PDF scanning, OCR, barcode validation, and ECG waveform analysis.
AI applied to dispatch and ePCR KPIs. Dashboards that detect patterns and anomalies automatically.
Clinical and operational suggestions in real time. AI learns from every interaction to make a better, more defensible ePCR.
Dispatch, QA, billing, crew support, analytics, and ePCR agents coordinated by an orchestrator.
Complete audit trails, Business Associate Agreements, and end-to-end encryption across the entire platform.
SOC2-aligned security controls. Continuous monitoring and incident response protocols.
Military-grade encryption at rest and in transit. Agency-level data isolation with Row-Level Security.
Google Cloud primary. Cloud, on-premise, or hybrid. We manage, maintain, and monitor everything.
99.99%
Cloud Uptime
<30s
Failover
3x
Redundancy
24/7
Monitoring
Built into every platform module. Compatible with any system. Extremely fast custom API development for specific client needs.
GPS provider integrations plus direct location from company mobile devices. Complete real-time fleet visibility across all units.
Send geolocation hyperlinks to pinpoint the device of anyone requesting transport. Precise pickup location without manual address entry.
Three integrated communication channels delivering real-time notifications for alerts, incidents, reports, status changes, and any operational event. Bidirectional communication between dispatch, crews, hospitals, and patients.
We don't build software for today's problems - we design the platform that defines how EMS will operate tomorrow. Permanent innovation guided by those who live the industry.
Replace the chaos of fragmented systems with one unified platform combining dispatch, CAD, and analytics - so every agency runs faster, leaner, and more profitably.
Real EMS experience combined with world-class engineering.
CEO - Chief Executive Officer
Raul leads EMS1R's strategic vision, bringing deep EMS operations expertise to every product decision. His leadership in dispatch, field operations, and organizational strategy drives the company's direction. Raul understands the challenges of modern EMS because he has faced them firsthand - ensuring EMS1R solves real problems, not theoretical ones.
CPO - Chief Product Officer
Walt is the operator's voice inside EMS1R. An EMS fleet operations veteran, he brings frontline expertise in crew scheduling, regulatory compliance, and operational optimization. Every feature that reaches production passes his filter: does this make the operator's life easier? If not, it doesn't ship.
SD - Sales Director
Greg connects the EMS1R vision with the agencies that need it most. A National Registry Paramedic, firefighter, flight paramedic, and educator, he has a deep understanding of the challenges EMS providers face. He has led large-scale EMS system implementations and helped grow emsCharts to more than 3,600 agencies nationwide.
CTO - Chief Technology Officer
Jose is the architect behind the EMS1R platform. He designed the core architecture from inception - building a system that scales from a single agency to multi-state operations. His focus on cloud-native architecture and open APIs ensures EMS1R evolves with the needs of modern EMS.
COO - Chief Operations Officer
Amado ensures every EMS1R release meets production standards. Project management, technical auditing, and quality control - his role is to guarantee that rapid innovation never compromises reliability. He coordinates the development pipeline to maintain predictable, high-quality delivery cycles.
VPE - VP Engineering
David builds the critical modules that power the EMS1R platform. As a senior full-stack engineer, he implements the most complex system features - from real-time dispatch engines to clinical data integrations. His code moves ambulances.
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