Experience the power of streamlined call management

Key features of EMS1R


  • Seamless Single Window View: Effortlessly view open calls and monitor the status of assigned units.
  • Customizable Color Identification: Easily distinguish call statuses with configurable color schemes.
  • Flexible Call Filtering: Navigate your call queue with advanced filtering options.
  • Efficient Call Creation: Create scheduled and emergency calls with ease.
  • Comprehensive Call History: Track every action and modification for transparency and informed decision-making.
  • Enhanced Communication and Documentation: Engage in real-time chat with customers and EMS personnel with the ability to access important forms and documents.
  • Streamlined Call Management Workflow: Gather relevant details and monitor checked equipment for operational readiness.
  • Flexible Call Control: Modify call details, reassign calls, and manually update statuses if needed.
  • Intuitive Call Assigning abilities: Optimize resource allocation with advanced algorithms and visualizations.
  • Effortless Request Queue Management: Prioritize and process incoming calls from all sources.
  • Dispatcher Panel Customization: Split the dispatcher panel into different windows and screens for better organization and efficiency. Organize open calls, units, maps, and the request queue to streamline dispatching.

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